Following my last post, I sent an email to our local MP, David Burrowes outlining my concern. To his credit, his office replied promptly as below. Needless to say, I am not holding my breath whilst waiting for the reply but well done David burrowes MP for taking the matter further.
Dear Mr ******
I am writing on behalf of David Burrowes MP who has asked me to thank you for your email of 11th January regarding your concerns about the Department of Work and Pensions (DWP). Please accept my apologies for the delay in replying.
Mr Burrowes was concerned to note the issues you raised and the problems you encountered whilst trying to gather further information about claiming your state pension.
I can confirm that Mr Burrowes will be forwarding a copy of your email on to the DWP to ask that they address the points you raise. Mr Burrowes would however appreciate you sending him your postal address details so that he can send you a copy of any reply he might receive from the DWP.
Thank you once again for taking the time to contact Mr Burrowes and he will let you know when he receives a response.
Constituency Caseworker for David Burrowes MP